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Airline disability training rules set to improve accessible air travel

Rear view of man on special wheelchair for transport in the airplane.

A major change to disability rights in air travel is set to take effect in US, requiring airlines to provide improve disability training for flight attendants. The new federal regulation, scheduled to become effective on June 17, aims to improve the travel experience and safety of passengers with disabilities.

On June 17, 2026, a provision of the Department of Transportation’s Rule “Ensuring Safe Accommodations for Air Travelers with Disabilities Using Wheelchairs” takes effect. PVA is calling on airlines to fully adhere to the new training requirements, and on DOT to enforce them with the seriousness they deserve.

The updated rule strengthens requirements under the Air Carrier Access Act, legislation that has protected the rights of airline passengers with disabilities for decades but has frequently been criticized for inconsistent implementation. Disability organizations have long argued that inadequate staff training has contributed to damaged mobility equipment, unsafe transfers, and poor communication during flights.

“For too long, passengers with complex mobility disabilities have been forced to accept that flying means risking their safety and independence,” said Robert Thomas, U.S. Army veteran and National President of Paralyzed Veterans of America.  “When airlines fail to properly assist passengers or mishandle their equipment, it is a failure to uphold their fundamental civil rights. The current system leaves too many violations unaddressed and gives airlines little motivation to proactively prioritize accessibility. Catastrophically disabled veterans who sacrificed their bodies for this country deserve better, and so do the 60 million Americans living with disabilities.”

“Without meaningful enforcement, civil rights laws are simply promises on paper. DOT must provide rigorous oversight and ensure that noncompliance carries real consequences.” Thomas said in a statement.

The DOT’s revised standards introduce clearer guidance for assisting passengers throughout boarding, seating, deplaning, and emergency procedures. Airlines will also be expected to improve employee awareness regarding disability rights and accessibility.

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