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Airline Offers Sign Language Service

stewardess with suitcase on aircraft parking

Delta airline flight attendants who speak sign language will soon have the option to wear a pin to help better inform signing passengers they share a common language, msn reports.

According to the airline, this makes them the first U.S. airline to officially offer sign language as part of their customer experience.

Delta employees who speak American Sign Language, or any of the more than 300 signed languages from around the world, will be able to wear a badge underneath their nameplate displaying their communication skills. The airline hopes that this will help signing customers quickly identify and connect with Delta team members who share the same language.

The new bar is a direct result of feedback from Delta customers, the ABLE Disability Business Resource Group for employees and the Advisory Board on Disability.

There have been several instances of passengers who speak sign language needing assistance in the air.

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