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Coronavirus Pandemic

Carers significantly impacted due to coronavirus pandemic

A disabled girl in a wheelchair relaxing outside together with a care assistant

The widespread social and economic impacts of the coronavirus pandemic are significantly affecting the health and wellbeing of Australia’s 2.8 million carers, who care for a family member or friend, according to evidence released on July 31 by Carers NSW.

Carers are experiencing critical levels of stress and additional pressures due to an increase in caring responsibilities, along with the loss of social supports, reduced access to services, unstable finances and employment and often limited access to technology, when many medical appointments have been moved online.

Carers NSW, along with the Network of Carers Associations across Australia have conducted consultations and research with carers about the impacts of COVID-19 and reviewed the evidence across Australia, the UK, Ireland and the USA.

The evidence highlights the increasing challenges for carers during the COVID-19 pandemic with impacts on their health and wellbeing, increased responsibilities in their caring role, reduced access to services and suitable technology, as well as impacts on education, employment and finances.

“Carers are also experiencing physical health challenges due to COVID-19, including changed sleep patterns, reduced access to health services and face-to-face medical treatment and delayed access to health interventions, such as surgery,” said Ms  Elena Katrakis, CEO, Carers NSW.

The leading challenge for carers in their caring role has been the increase in the number of hours of care and intensity of care they are providing. This was followed by the inability of many carers to visit those they are caring for due to restrictions in place at aged care facilities and hospitals and self-isolation protocols recommended to protect high-risk individuals. These restrictions also mean informal supports, such as friends and relatives, are no longer able to be called upon to assist in providing support.

A lack of clear, accessible, carer-inclusive information on social distancing rules and hygiene advice was also highlighted as a key issue in the report, as was the challenge of caring for someone who was in a high-risk health or age category. Some carers were also in high-risk categories themselves.

Evidence shows carers are financially impacted by COVID-19 and have difficulty accessing essential items, including groceries and medication, plus an overall increase in basic living expenses. This includes costs associated with acquiring and setting up IT equipment and an adequate internet connection to successfully access medical and support services, maintain social contacts and undertake work and study commitments.

Recommendations for governments and communities to help reduce critical levels of carer stress, include:

  • Recognise and include carers in official messaging
  • Provide information, training and protective equipment to assist carers to care safely in the home and community while reducing transmission risk
  • Provide flexible financial assistance to carers with increased expenses and reduced income
  • Improve access to affordable, quality mental health care
  • Help carers adjust to a digital service environment
  • Enable ongoing connection with friends and family, and with safe recreational activities that support health and wellbeing
  • Offer flexibility and support to students, parents of school children with disabilities, and workers juggling multiple responsibilities.

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