Top of page
Travel

Melbourne bus driver denied blind woman with guide dog on bus

Guide dog helping blind woman in the street

A woman with a vision disability tried to take the bus in Melbourne’s north east, but she said when the driver saw her service dog, he refused to let her in the bus, ‘no dogs on the bus’.

Louise Pearson, 50, who is blind, has been taking bus route 513 in Greensborough for three years.

After the driver continued to deny her entry, Ms Pearson, who takes the same bus every day for work, called police.

“The bus driver pulled up in front of me and he said ‘no dogs on this bus’,” Ms Pearson told 3AW Radio.

“I have a golden Labrador guide dog called Arthur and I stepped onto the bus and said ‘this is a guide dog’.” she explained to 3AW Radio.

Service dogs are legally permitted to travel on all public transport under Victorian law.

You might also like

Rear view of man on special wheelchair for transport in the airplane. Rear view of man on special wheelchair for transport in the airplane.

Consultation opens on new Aviation Disability Standards

Persons with disabilities encounter many barriers along the air passenger…

rear view of a man in wheelchair at the airport with focus on hand rear view of a man in wheelchair at the airport with focus on hand

Australia releases draft aviation disability standards for air travel

Clear disability standards for Australia’s aviation industry are closer to…

man in wheelchair working in office man in wheelchair working in office

Call for systemic reform seeks fairer wages, job for people with disabilities

Australia’s disability employment system is failing those who need it…

Blind person using audio book player listening to audio book on his computer. Blind person using audio book player listening to audio book on his computer.

Accessible support options for 2026 Census

The Australian Bureau of Statistics (ABS) says the 2026 Census…