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UK firm develops digital flashcards to help communication in hospitals

Elderly woman patients in hospital bed patients using tablet to communicate

A new and innovative UK business has developed a collection of digital flashcards to address the problems healthcare workers wearing Personal Protective Equipment were having in transferring vital information to people who are deaf, blind and critically ill coronavirus patients.

CARDMEDIC, founded by NHS anaesthetist Dr Rachael Grimaldi while on maternity leave, launched at the beginning of April and is already available in 10 languages. Dr Grimaldi was inspired by a news article about a COVID-19 patient who was admitted to intensive care and became worried when he couldn’t understand what his healthcare providers were saying through their face masks, visors and hoods.

The communication aids can be used in electronic format on the patient’s or hospital’s phone, tablet, smart device or desktop. As well as the visual aspects helping to communicate with deaf and hard of hearing patients, CARDMEDIC also includes a “read aloud” option for patients who are either too unwell or unable to read, or those who are blind or have low vision.

The communication flashcards are free to download on CARDMEDIC’s website, which has seen more than 7,800 users in 49 countries across 6 continents since its launch on 1 April 2020. Going from concept to launch in just 72 hours, CARDMEDIC is now being used by NHS Trusts all over the UK and frontline hospital staff across Africa, Asia, Australia, Canada, Europe, New Zealand and the United States.

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