Top of page
Travel

Another case of Uber driver refusing to let guide dog into car in UK

a blind man with guide dog

An Uber minicab driver has been fined after he was filmed by a partially-sighted man refusing to take his guide dog, Metro reports.

Colin Perreira, from Hemel Hempstead, ordered the vehicle on the Uber app at Watford Junction to travel to his father’s house in Kings Langley. Driver Mohammed Hafiz Raja would not allow the assistance animal to travel in his car and left Mr Perreira behind on the pavement – despite a warning that this was against the law. Transport for London brought the case before magistrates on 12 February.

Raja, from Watford, was found guilty of breaching the Equality Act and fined £850 plus costs. It was the fifth time Mr Perreira had taken a case to court, with each resulting in a successful conviction. He told the BBC he wanted to make a stand for people ‘who are like me but who would not have that sort of confidence to do it, who would shy away and actually be very upset”‘. He added: ‘This is about me sticking up for my community, the guide dog owner community, the visually-impaired community and the wider disabled community.’ The driver did not attend the hearing or enter a plea at Westminster Magistrate’s Court but was fined and ordered to pay costs totalling £873, bringing the total amount to more than £1,700.

A spokesman for Uber stated it was ‘totally unacceptable’ for drivers to refuse to take a guide dog, saying they investigated every report. Any driver who is found to have refused a service animal will permanently lose access to the app, they added. In June, a British Paralympic skiing champion was left ‘shaken’ and ‘humiliated’ after being banned from taking his guide dog into a Sainsbury’s store.

You might also like

Man in wheelchair using accessible vehicle with lift mechanism Man in wheelchair using accessible vehicle with lift mechanism

Wheelchair accessible taxi trips get double payments on Christmas

The Miles Government is doubling the lift payment for taxi…

Modern high speed bullet train Modern high speed bullet train

£5.3M investment powers innovative projects for enhanced rail accessibility

AI technology could soon see live staff announcements across train…

woman in wheelchair in Zürich woman in wheelchair in Zürich

UNWTO unveils San Marino action agenda for accessible tourism

The UNWTO Conference on Accessible Tourism was held for a…

Wheelchair user with his son and wife in the street Wheelchair user with his son and wife in the street

Up, up and away with a new accessible tourism experience

Minister for Regional NSW Tara Moriarty said the balloon’s first…