Seniors Card, Carer Card and Companion Card holders can choose to add their card to the Service Queensland App, as part of a Crisafulli Government plan to make it easier for Queenslanders to access government services.
The Service Queensland App is part of a new front door so Queenslanders can better access the services they need, when and where it suits them.
Over the past two years the number of digital licences and accreditations has increased from three to 22, and the number of digital licence users has doubledto more than 1.5 million Queenslanders.
The 22 digital licences and accreditations available through the Service Queensland App include:
- Queensland driver licences and 18+ cards;
- Recreational marine licences;
- Transport and Main Roads-issued industry authorities, such as bus drivers, taxi and rideshare drivers and driver trainers accreditations;
- Queensland Building and Construction Commission (QBCC) licences.
The launch of the Service Queensland App puts an end to a decade of declinewhere Labor ignored customer service and allowed the delivery cost and timeframes of digital licences and accreditation to blow out.
Under Labor, Queenslanders fell more than a decade behind other states that implemented reforms to deliver better access to vital government services.
The Service Queensland App will ensure customers and businesses can continue to store and access their digital licences and credentials in a secure and trusted platform, while also accessing a range of other new services.
Minister for Customer Services Steve Minnikin said the option to go digital was part of the Crisafulli Government’s plan to give Queenslanders choice when accessing government services.
“Seniors, carers and companions can now add their cards digitally to the Service Queensland App and keep them alongside their digital driver licence and other credentials,” Minister Minnikin said.
Minister for Families, Seniors and Disability Services, and Minister for Child Safety and the Prevention of Domestic and Family Violence Amanda Stoker said the new digital cards would make it easier for eligible Queenslanders to access important credentials.
