Top of page
Coronavirus Pandemic

ASL support now available through Virginia vaccination call center

Doctor giving Covid vaccine to senior woman

Virginians who are Deaf and hard of hearing now have a new resource for COVID-19 information.

The Virginia Department of Health says Virginia is the first state to offer real-time ASL support. ASL users can call via videophone at 1-877-VAX-IN-VA (1-877-829-4682) or by clicking the “ASL Now” button at The center can be reached 8 a.m. to 8 p.m., seven days a week

Callers are now able to directly connect with ASL-fluent representatives via videophone or webcam.

“This is important, because ASL is not English “on the hands;” it has its own grammar, syntax, vocabulary, and cultural context different from, and uninfluenced by, English conventions,” VDH says.

VDH says the service also uses deaf employees, creating jobs for the historically under-employed community.

“Deaf people using video interpreters may not always have effective communication when making phone calls through the Video Relay Service,” said Virginia Department for the Deaf and Hard of Hearing director Eric Raff. “I am pleased that VDDHH was able to work with VDH to ensure Deaf people can directly call Vaccinate Virginia and get crucial and accurate information to protect their health during this pandemic.”

For more information, visit WAVY’s vaccine page.

You might also like


UK research studies long-term lung damage from COVID-19

A £2 million funded study aims to develop treatments and…

Close-up of a child with autism and teacher by a table drawing with crayons

Communication skills of children with autism improved during lockdown

Pandemic lockdown improved communication skills of children with autism, surprisingly,…

Silhouette of depressed sad

Flood of post-pandemic chronic health problems is coming

Experts say now is the time to transform healthcare services…

a child with autism sitting alone on a couch, stacking toys instead of playing with them in the usual manner

Girls with autism need extra support in return to post-covid school

Researchers say that girls with autism need more support in…