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India to launch App to report inaccessible buildings and transport

Old man in a wheelchair waiting for help

India’s ministry of social justice and empowerment is set to launch a mobile application that will allow persons with disabilities and older people to report accessibility problems in buildings or transport infrastructure by simply clicking and uploading pictures from their mobile phones.

Sugamya Bharat app is part of India’s efforts to ensure an accessible environment in government and other buildings and public transport systems in India.

“The Prime Minister’s Office decided in July 2019 for crowdsourcing a mobile app to enable persons with disabilities to register their complaints regarding access to places just by uploading photographs,” said Shakuntala Doley Gamlin, Secretary, Department of Empowerment of Persons With Disabilities

She said the app would allow public participation in issues faced by persons with disabilities and pregnant women, children, and temporarily disabled people due to illness, surgery, etc.

The department has also made a provision in the app for registering COVID-related issues, the official press release said.

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