Top of page
Travel

Vehicles for Hire Cannot Charge Higher Fees for Persons with Disabilities

Side view of taxi driver assisting man on wheelchair to board van outside building

The City of London has changed its regulations governing vehicles for hire, in order to ensure persons with disabilities are not charged extra fees.

Under the new law, all cabs, accessible cabs and limousines will not be able to charge a higher fee to persons with disabilities.

As a new season of Vehicle for Hire licensing begins, City staff remind drivers and passengers of a regulation amendment to the Vehicle for Hire By-law.

Every Broker shall submit to the Licence Manager a schedule of fares for all orders for transportation services except those made through mobile applications (apps), including any discounts, promotions, or other similar marketing advertisements.

Every Cab, Accessible Cab and Limousine (Executive) shall have posted in the interior of the vehicle, a public notification notice, supplied by the municipality and visible to the passengers, stating that persons with disabilities cannot be charged a higher fare or additional fee for the storage of mobility aids.

The City of London is providing vehicles for hire a sticker to attach to their window, so that all customers are aware of this.

You might also like

EasyJet Plane EasyJet Plane

EasyJet Flight leaves passengers with disabilities stranded at gate

EasyJet has issued an apology following an incident where a…

Close-up disabled man holding basketball Close-up disabled man holding basketball

Qualtrough announces funding to boost sports participation by removing barriers

Sport has the power to help build stronger and healthier…

businesswoman in wheelchair going through reports while working female coworker in the office. businesswoman in wheelchair going through reports while working female coworker in the office.

Canada launches Inclusive Workplaces campaign

The Government of Canada is making significant and targeted investments…

wheelchair user in the street wheelchair user in the street

Organizations collaborate on research and development in accessibility standards

Accessibility Standards Canada and UL Standards & Engagement (ULSE) have…