Rihanna and her beauty company Fenty Beauty are being sued for ignoring the needs of their customers who are blind or have low vision.
According to The Blast, Beatriz Gutierrez, who is blind, filed a lawsuit in Los Angeles Wednesday claiming she cannot use the Fenty website because it’s not properly equipped to handle her needs.”
She claims the Fenty Beauty website contains significant “accessibility barriers” that make it impossible for her to fully interact with the store.
She is asking for an immediate injunction against Fenty Beauty to force them to adhere to federal standards required for visually-impaired customers, as well as $15,000 in damages.
The Blast added that “the customer believes does not utilize industry standard screen-reading technology, which enables blind customers to interact with the site.”
Screen readers are software programs that allow users who are blind or low vision to read the text that is displayed on the computer screen with a speech synthesizer or braille display.
