Top of page

Game-changing Service for Disability Telecommunication Access Launches

The service, hailed an Australian first, was officially launched on Tuesday by the Australian Communications Consumer Action Network (ACCAN) and will provide information via a hotline and interactive website about the accessibility features of fixed and mobile handsets, teletypewriters, and the accessories which make them usable for people with disability.

The project was funded by the National Disability Insurance Agency (NDIA), and Wayne Hawkins, ACCAN director of inclusion, said it demonstrated the agency understood how this issue affected people with disability.

“We’re pleased that the NDIA understands the significance of this project in assisting Australians with disability to be able to utilise telecommunications to enable greater participation in all aspects of Australian life – economic, social, and cultural and community,” Hawkins said.

“This will provide an opportunity for people with disability to get connected in the same way as everyone else.”
The program is run through the Information on Disability Education and Awareness Service’ (IDEAS) website and call centre.